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Every year, CustomScoop surveys its clients, to see what we're doing right and where we can improve. We've recently sent out our annual survey, and the results thus far have yielded some interesting information. I won't get too specific as...

Sometimes, the need to monitor from a reputation management perspective hits really close to home. We recommend clients use our service to closely monitor their mentions online to alert them to any potential problems or negative posts, and of course...

As the leaves continue to dazzle us here in New England with their vibrant colors, our Dev Team has added some great new enhancements to our Analytic Charts within our ClipIQ Media Monitoring solution for you to dazzle your customers...

Mark your calendar!  CustomScoop is proud to once again be a sponsor of the Maine Public Relations Council's Annual Conference.  This year's conference will be held on October 15, 2009 at the Wyndham Hotel in South Portland.  They have a...

Today, I am stepping up to the role of Chairman of CustomScoop and giving up my day-to-day responsibilities as CEO.

White Paper Explores the Role of Free & Paid Monitoring, Automated Sentiment, and Expert Human Analysis CustomScoop, a leader in customizable media monitoring and analysis services, announced the availability of a free white paper entitled, "Choosing the Right Media Monitoring...

CustomScoop a leader in customizable media monitoring and analysis services, is pleased to announce it will be one of the sponsors of the second Social Media Breakfast NH, to be held on Friday, March 27 at Rick's Pond View in...

Focus on Improving the Customer Experience with more features and interface enhancements CustomScoop, a leader in customizable media monitoring and analysis services, is pleased to announce the official release of CustomScoop ClipIQ Winter 2009. This is the latest release of...

I was talking with a friend of mine, Chris, the other day and he mentioned that "Thrift" needs to come back in style.  Of course, being a frugal New Englander, I never thought that thrift was out of style, but...

CustomScoop, a leader in customizable media monitoring and analysis services, is pleased to announce the official release of CustomScoop ClipIQ Fall 2008 Edition. This is the latest release of the software as a service offering from CustomScoop, designed to...