August 2009 Archives

I make the information I need come to me when it best suits me. Sure, I can login and get access whenever I want, but there's something comforting about knowing that my own product is keeping a watch out for me and letting me know instantly when I don't want to overlook something important.

One of the things I have found with CustomScoop over the years is that we find so much information that we really need to find ways to slice and dice the data to get the most out of it in the least amount of time. That's even more true now that we have introduced Feed Keywords to help mine data from other search engines, monitoring providers, or any other source that produces and RSS feed. Fortunately, we have some nice tools that have been created or enhanced over the past few months to help me do just that.

There are days when I really enjoy eating my own dog food, as they say. Today is one of them. We recently added functionality to the CustomScoop ClipIQ product to enable it to consume RSS feeds of the user's choice and integrate it with the data gathered from our proprietary search technology.

We just wrapped up our Summer 2009 Customer Survey and are combing through the results. I thought I'd take a moment to share some of the comments I'm proudest about, as well as some of the feedback that will lead to future product enhancements.